How can I check if I have previously received the rebate?
Don’t forget to apply for your Cost of Living Rebate by Sunday, 31 May! The rebate amount for the 2020 payment will be $91.51 for singles and $137.22 for couples. This is an annual payment from the Western Australian Government to assist eligible seniors with the cost of living.
Registered WA Seniors Card members will receive the payment in late July.
You can apply online by registering for an account, or email firstname.lastname@example.org for an application form.
Applications close on Sunday, 31 May 2020 and late registrations are not accepted.
Cost of Living Rebate FAQs
- Do I need to register for the Cost of Living Rebate more than once?
No, if you have previously received the Cost of Living Rebate you don’t need to do anything to receive the rebate going forward.
If you registered before the 31 May last year, you should have received the rebate in your bank account in late July last year. If you are registered to receive a couples’ payment, you and your partner would both have received the payment.
I’m not sure if I am registered. How can I check?
You can send an email to email@example.com or call the WA Seniors Card Centre on 6551 8800 to check if you are registered for the rebate. If you’re not registered, we can send you an application form by email or post. If you are registered for Online Access, you can check if you are registered by going to www.seniorscard.wa.gov.au and clicking ‘Log In’.
What should I do if my bank details have changed?
You can send an email to firstname.lastname@example.org or call the WA Seniors Card Centre on 6551 8800 to request a form for changing your bank details. If you are registered for Online Access, you can change your bank details by going to www.seniorscard.wa.gov.au, clicking ‘Log In’, and then clicking ‘Update Details’.
Terms & Conditions
- For the Cost of Living Rebate, applications must be received by 31 May for payment to occur that year.
- Payments will only be made by Electronic Funds Transfer (EFT).
- You are responsible for ensuring that the WA Seniors Card Centre holds your current and correct bank account details.
- Payments will only be made into accounts with a bank, building society, cooperative or other similar financial institution in Australia.
- Payments will only be made into an account (including a joint account) in your name except in the following circumstances:
- Payment may be made into your partner’s bank account only if they hold a current WA Seniors Card and you notify the WA Seniors Card centre to link your WA Seniors Card account with your partner.
- Payment may be made into accounts in the name of a person holding an Enduring Power of Attorney for you. Evidence must be provided.
- Payments may also be made into accounts in the name of the person appointed your Guardian by the State Administrative Tribunal. Evidence must be provided.
- The Department of Communities reserves the right to suspend any rebate or concessions payments where bank account details provided do not meet the above conditions.
- If you do not have legal access to an account you will need to contact the WA Seniors Card Centre on the details below to discuss your options.
- You are responsible for ensuring your banking details are up to date by 31 May of each year to be eligible for that year’s Cost of Living Rebate. If your bank account details are not correct at the time
of the annual payment and you do not update your bank details by 31 May of the subsequent year, payment of the cost of Living Rebate will be cancelled.
- If your WA Seniors Card has been suspended or deactivated, you are not eligible to receive any rebates or payments and must reapply.
Payments will not be made into:
- accounts in a former name i.e. maiden name
- business accounts
- accounts held by religious organisations or charities
- trust accounts other than those conducted in accordance with appointments made by the State Administrative Tribunal.